Frequently Asked Questions


Most of our products are shipped within the contiguous USA. However, we are able to ship internationally in some instances. If you wish to receive our products and live outside the USA, please contact us to see if your area is eligible. 
If you have questions and need to get a hold of us, please contact us via phone at 844.215.8566 or via email at support@phmproducts.com.
When you place an order with us,  you will receive an email that has a UPS tracking number on it. Simply enter this tracking number on UPS.com and you can see the status of your order. 
If you wish to cancel or change your order please contact us via phone at 844.215.8566 or via email at support@phmproducts.com.
We want each of our customers to be happy. Should you have an issue with an order please contact us via phone at 844.215.8566 or via email at support@phmproducts.com.
Your package should arrive within 5-7 business days unless there are weather or extenuating circumstances. 
We partner with UPS to handle our shipping.